.

.

“TELL ME AND I FORGET. TEACH ME AND I REMEMBER. INVOLVE ME AND I LEARN” -BENJAMIN FRANKLIN

Retail Management - Sample Hourly Lesson Plan

 



Teacher/Instructor: Mrs. Lavanya P B

Assistant Professor

Department of Master of Business Administration

Lesson Plan for a Day

Semester/Year: Semester- III Year- II Batch: 2019 -21 Academic Year- 2020-21

MICRO LESSON PLAN

(ACCORDING TO BLOOMS DIGITAL TAXONOMY)

Programme

M.B.A

Semester

II Year - III Semester

Subject Title

Retail Management

Subject Code

MB193C2

Class Hours

    6 per Week

Total Hours

54 hours per Semester

Credits

    3 Credits

Max Marks

100 Marks

Unit & Title

Unit-I: Introduction to Retailing

Teaching and Learning

Blended Learning, Power Point Presentation, You Videos, Google Class Room, Quiz, E-material.


                           Detailed – Lesson 1

                           Introduction to Retailing

Lesson Objectives:

Factual

Students will be able to know the evolution of retailing and its meaning

Conceptual

Students will be able to classify the difference between retailing and other formats of business

Procedural

Students will be able to analyze the decision making process of retailing management

Applied

Students will be able to develop the retailing management decision process for a small retail store


Prerequisite Knowledge:

Marketing, types of business, Segmenting, Targeting and Positioning in marketing (STP), general decision making process of business

Micro Lesson Plan: Day1. Introduction to Retailing

v 1. Pre Task Activity: Introduction to Retailing

v  In pre- Task, a small quiz is conducted to make students recall basic marketing definitions and concepts and you tube link is shared to have basic understanding of retailing.  

      Activity - 1 Quiz

A



                              Quiz on Basics of Marketing as pre- class activity and students response

Activity - 2 Video Link: https://www.youtube.com/watch?v=t49JkakYAoE

Ref: The Future of Retail You tube video

v 2. In-class Activity: Introduction to Retailing

Key Words to remember:

Marketing, Business Intermediaries, Micro and Macro Environment, competitor, customer, retail mix, Retail strategy, Merchandise

v  Discussion and clarification about pre- class activity quiz – 5 minutes

v  Eliciting response from the students on the video link – 5 minutes

Video Clip of pre-class activity to elicit student response

v  Introduction to retailing with Power Point Presentation:



Place of Retailer in Distribution Channel:

Fig: 1 Diagram representing the position of Retailer in Distribution network

Characteristics of Retailing:

Fig: 2 Diagram representing the Characteristics of Retailing business

Scope of Retailing:

Fig: 3 Diagram representing scope of retailing

Retailing Decision making process:        

Fig: 4 Diagram representing the Decision Making Process of Retailing Management

3.     Post task Activity:

In the post task activity, students are asked to have discussion on the topic discussed in the class. A small quiz is conducted to know their learning.

Q1. Retailer is the last but one link in the channel of distribution:

           a) True b) False

Q2. Impulsive Purchase means

           Consumer purchases products with a) planning b) without planning

           c) relatives influence d) manufacturer influences

Q3. Retailing Decision making Process:

a.    Developing the strategy, Implementing the strategy, understanding the world of retailing

b.    Understanding the world of retailing, Implementing the strategy, Developing the strategy

c.    Understanding the world of retailing, Developing the strategy, Implementing the strategy

d.   Developing the strategy, Understanding the world of retailing, Implementing the strategy

4.     Discussion:

·         Students will be able to understand the scope, characteristics and decision making process of retailing.

·         Students will be able to understand the evolution and transformation of retailing through the pre- task video

·         Develop the decision making process for a small retail store

 

Students participation through Google classroom


Taxonomy of Objectives

Knowledge Dimension

Cognitive Process Dimension

Remember

Understand

Apply

Analyse

Evaluate

Create

A. Factual Knowledge

SO-1,2

SO-1,2,3

SO-1,2,3

 

 

 

B.  Conceptual Knowledge

SO-1,2,3

SO-1,2,3

SO-1,2,3

 

 

 

C.  Procedural Knowledge

 

 

 

 

 

 

D. Meta Cognitive Knowledge

 

 

 

 

 

 

5.     Summary:

v  Retailer is the last person in the distribution network who directly interacts and sells goods to the customers.

v  The scope of retailing is ever widening with the changes in the business world and changing customer expectations.

v  Unique characteristics of the retailing make the role of retailer multi- facet to serve the manufacture, whole sales/ dealer/ distributor and the consumer.

v  As an individual interested to start a retailing business must:

i.        Understand the world of retailing: Macro level – PESTLE Analysis and Micro Level – Customer and Competition

ii.      Developing a marketing Strategy: STP Analysis and choose the merchandise

iii.    Implementing the retailing strategy with correct retail mix of merchandise, pricing, promotion, store location, aesthetics, and customer service.

6.     References:

1.      Chetan Bajaj, Rajnish Tuli and Nidhi Varma Srivasstava, “Retail Management”, Oxford Higher Education, 2017. pages:1-3

2.   You tube Video link: https://www.youtube.com/watch?v=t49JkakYAoE

3.      E source: Michael Levy, Barton A Weitz and Ajay Pandit, “Retailing Management” 10/e, The Tata McGraw Hill Companies https://www.theretailingmanagement.com/?cat=22 for case studies and videos